Contact Insurance
Contact Us by Email, Mail, Phone or Fax
The Alberta Superintendent of Financial Institutions is responsible for all the financial sector regulatory compliance activities performed by the offices of Financial Sector Regulation and Policy (FSRP).
These activities include receiving, reviewing and approving required filings, and performing examinations of plans or institutions, interpreting legislation, and making recommendations to the Minister of Finance with respect to financial sector policy.
Contact Insurance
| EMAIL: | |
MAIL: |
Alberta Finance Superintendent of Insurance Financial Sector Regulation and Policy (FSRP) Room 402, Terrace Building 9515 - 107 Street Edmonton, Alberta, T5K 2C3 |
| PHONE: | 780-427-8322 |
| TOLL-FREE: | (From anywhere in Alberta): Dial 310-0000, then 780-427-8322 |
| FAX: | 780-420-0752 |
| OFFICE HOURS: | 8:15 a.m. to 4:30 p.m. Monday to Friday (closed from noon to 1 p.m.) |
Insurance Complaints
Starting April 1, 2011, issues, concerns or complaints regarding insurance companies will be handled by the Office of the Superintendent of Insurance, at the contact information above.
Issues, concerns or complaints regarding insurance agents or licensed independent insurance adjusters will still be handled by the Alberta Insurance Council. The AIC’s website, which outlines the complaint process and includes contact information, is www.abcouncil.ab.ca.
The AIC will also continue to deal with existing complaints opened prior to April 1, 2011 to come to a resolution of those complaints.
New complaints or enquiries received on or after April 1, 2011, by the AIC will be referred to the Superintendent of Insurance.
