Contact Information for TRACS

TRACS Support

See the menu to your right for TRACS support contact information.

Regular hours are 8:15 a.m. to 4:30 p.m. (Mountain Standard Time), Monday to Friday, except for government holidays.

TRACS Support - User ID and Password

TRACS - User ID and Password Enquiries
PHONE:	(780) 644-5770
EMAIL:	asas.help@gov.ab.ca

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TRACS Support - Technical Issues

TRACS - Technical Issues
PHONE:	(780) 427-9424 Toll Free (within Alberta):  1-888-565-9111
EMAIL:	ecomhelpdesk@gov.ab.ca

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TRACS Support - General Account Enquiries

TRACS - General Account Enquiries
PHONE:	(780) 427-3044
EMAIL:	tra.revenue@gov.ab.ca

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Toll-free Access

For toll-free access to any provincial government office from anywhere in Alberta, dial 310-0000 and then (780) and the number (more information). Outside Alberta, call (780) and the number (long distance charges will apply).

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