Tax and Revenue Administration Client Self-Service (TRACS)

TRACS OVERVIEW

What is TRACS?

TRACS is a secure online system for authorized Alberta Treasury Board and Finance, Tax and Revenue Administration’s (TRA) corporate and commodity taxpayers, claimants and filers to conveniently conduct business with TRA.

Who can use TRACS?

TRACS is available to claimants and filers who have an account with TRA in the following programs:

  1. Alberta Indian Tax Exemption (AITE)
  2. Corporate income tax (CIT)
  3. Emergency 911 levy
  4. Fuel tax collectors/remitters
  5. Health cost recovery
  6. Insurance premiums tax
  7. International Fuel Tax Agreement (IFTA)
  8. Locomotive fuel user
  9. Prescribed Rebate Off-road Percentages (PROP)
  10. Propane tax collectors
  11. Propane retailers
  12. Tax Exempt Fuel Sales (TEFS)
  13. Tax Exempt Fuel User (TEFU)
  14. Tobacco tax collectors
  15. Tourism levy

TRACS enables businesses to self-manage access to their accounts. The business owner, or individual authorized by the business owner, may grant additional account access to tax preparers and/or other individuals, as required.

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What can I do on TRACS?

TRA administers a variety of programs. The available services in TRACS vary, depending on the program in which you have an account, and the system privileges assigned to you.

TRACS may allow authorized users to:

  • view the receipt date and progress of submitted returns or claims,
  • access financial information and view account period balances,
  • update account address and account contact information,
  • receive important messages from TRA,
  • manage account access,
  • file a return or claim for eligible programs,
  • apply for renewal of eligible programs.

Click on the applicable link for more information on the TRACS services available to each program:

  1. Alberta Indian Tax Exemption (AITE)
  2. Corporate income tax (CIT)
  3. Emergency 911 levy
  4. Fuel tax collectors/remitters
  5. Health cost recovery
  6. Insurance premiums tax
  7. International Fuel Tax Agreement (IFTA)
  8. Locomotive fuel user
  9. Prescribed Rebate Off-road Percentages (PROP)
  10. Propane tax collectors
  11. Propane retailers
  12. Tax Exempt Fuel Sales (TEFS)
  13. Tax Exempt Fuel User (TEFU)
  14. Tobacco tax collectors
  15. Tourism levy

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Why should I use TRACS?

TRA's goal is to make it easier and more convenient for you to obtain your current account information. TRACS enables you to:

  • access the most current account information between 7 a.m. and midnight Mountain Standard Time (outside of scheduled maintenance times) Monday to Saturday,
  • easily manage your account,
  • identify any account concerns and deal with them in a timely manner.

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How secure is my data?

To ensure the confidentiality of your information when using TRACS, Alberta Treasury Board and Finance has strict security standards.

TRACS uses a 128-bit encryption system, one of the most secure systems currently available in North America.  This protects any transmitted data from being read by unauthorized parties.

Information is collected and transmitted through TRACS according to the TRACS Privacy Statement.

There are additional precautions you can take to protect your information (see additional tips).

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How can I access TRACS?

You can request access to TRACS through the TRACS Enrolment Request (also available in the left side menu above).  After your request is successfully submitted, an invitation letter will be mailed.  Once you receive your invitation, you will be able to:

  1. obtain your User ID and set your password through Alberta Secure Access Service (ASAS), which provides secure online access to Government of Alberta departments; and

  2. activate the personal identification number (PIN) included in the TRACS invitation letter.  Note:  you will need your account number to activate the PIN.

If your TRACS enrolment request is not successful for any reason, please contact TRA Information Services at 780-427-3044 or, if calling long distance within Alberta, dial 310-0000 then enter 780-427-3044.

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Page last updated:  January 31, 2014