Financial Service Providers

Financial Service Providers Regulated in Alberta

Credit Unions

List of Registered Credit Unions in Alberta

Click here for a list of credit unions registered to operate in Alberta.  For information regarding credit unions not appearing on this list, please contact our office.

Who to Contact - Inquiries and Complaints

Click here for information on who to contact if you have an inquiry or complaint about credit unions.

Legislative Framework - Credit Unions

The primary pieces of legislation relating directly to credit unions are as follows.  If you would prefer a paper copy, they are available from the Queen's Printer.

See also Regulatory framework - related Alberta legislation.

Deposit Guarantee

All credit unions registered in Alberta are allowed to take deposits. The Credit Union Deposit Guarantee Corporation (CUDGC) guarantees the repayment of deposits with Alberta credit unions, including accrued interest. Contact CUDGC if you have any concerns regarding the deposit coverage.

In addition, the Credit Union Act provides that the Government of Alberta will ensure that CUDGC's obligation under the Credit Union Act is carried out.

Out of Province - Personal Property Security Act considerations

See Frequently Asked Questions - Corporate:  "Do I need to be registered?" for details.

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Loan and Trust Corporations

List of Registered Loan and Trust Corporations in Alberta

Click here for a list of loan and trust corporations registered to operate in Alberta and the corresponding jurisdiction responsible for incorporating that corporation.  For information on loan and trust corporations not appearing on this list, please contact our office.

Who to Contact - Inquiries and Complaints

Legislative Framework - Loan and Trust Corporations

The primary pieces of legislation relating directly to loan and trust corporations are as follows.  If you would prefer a paper copy, they are available from the Queen's Printer.

See also Regulatory framework - related Alberta legislation.

Deposit Guarantee

All loan and trust corporations registered to take deposits in Alberta are required to be members of the Canada Deposit Insurance Corporation (CDIC). Contact CDIC for details regarding the coverage, if any, for the financial product you are interested in.

Out of Province - Personal Property Security Act considerations

See Frequently Asked Questions - Corporate:  "Do I need to be registered?" for details.

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Alberta Treasury Branches (ATB Financial)

Alberta Treasury Branches (ATB Financial) is a provincial corporation and is for all purposes an agent of the Crown in the right of Alberta.

Who to Contact - Inquiries and Complaints

Contact the ATB Customer Service Centre at 1-800-332-8383, or the Manager, Service Excellence area at 780-408-7210, or visit the ATB Financial website.

Legislative Framework - ATB

The primary pieces of legislation relating directly to ATB are as follows.  If you would prefer a paper copy, they are available from the Queen's Printer.

See also Regulatory framework - related Alberta legislation.

Deposit Guarantee

The repayment of money deposited with ATB and interest payable on that money is guaranteed by the Alberta government.

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Banks

Who to Contact - Inquiries and Complaints

Contact the federal Office of the Superintendent of Financial Institutions.

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Insurance Companies

Who to Contact - Inquiries and Complaints

Please visit the Insurance section of this website, or click here for Alberta Superintendent of Insurance contact information.

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Private Pension Plan Administrators

Who to Contact - Inquiries and Complaints

Please visit the Pensions section of this website, or click here for Alberta Superintendent of Pensions contact information.

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Securities

Who to Contact - Inquiries and Complaints

The regulator to contact is dependent on the type and issuer of the security.  Click here for more information if you have an inquiry or complaint about securities.

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Page last updated:  October 29, 2013