Financial Service Providers
Financial Service Providers Regulated in Alberta
On this page
Credit Unions
List of Registered Credit Unions in Alberta
Click here for a list of credit unions registered to operate in Alberta. For information regarding credit unions not appearing on this list, please contact our office.
Who to Contact - Inquiries and Complaints
Click here for information on who to contact if you have an inquiry or complaint about credit unions.
Legislative Framework - Credit Unions
The primary pieces of legislation relating directly to credit unions are as follows. If you would prefer a paper copy, they are available from the Queen's Printer.
- Credit Union Act
- Regulation 250/89 - Credit Union (Ministerial) Regulation
- Regulation 249/89 - Credit Union (Principal) Regulation
See also Regulatory framework - related Alberta legislation.
Deposit Guarantee
All credit unions registered in Alberta are allowed to take deposits. The Credit Union Deposit Guarantee Corporation (CUDGC) guarantees the repayment of deposits with Alberta credit unions, including accrued interest. Contact CUDGC if you have any concerns regarding the deposit coverage.
In addition, the Credit Union Act provides that the Government of Alberta will ensure that CUDGC's obligation under the Credit Union Act is carried out.
Out of Province - Personal Property Security Act considerations
See Frequently Asked Questions - Corporate: "Do I need to be registered?" for details.
Loan and Trust Corporations
List of Registered Loan and Trust Corporations in Alberta
Click here for a list of loan and trust corporations registered to operate in Alberta and the corresponding jurisdiction responsible for incorporating that corporation. For information on loan and trust corporations not appearing on this list, please contact our office.
Who to Contact - Inquiries and Complaints
- Principal Group, AIC/FIC Inquiries regarding any amounts outstanding and whether you are entitled to any monies, should be directed to PricewaterhouseCoopers at 780-441-6700 or toll free at 1-877-878-7155.
- All other Inquiries should be directed to our office. Click here for more information if you have an inquiry or complaint about loan or trust corporations.
Legislative Framework - Loan and Trust Corporations
The primary pieces of legislation relating directly to loan and trust corporations are as follows. If you would prefer a paper copy, they are available from the Queen's Printer.
- Loan & Trust Corporations Act
- Regulation 172/92 - Loan and Trust Corporations (Ministerial) Regulation
- Regulation 171/92 - Loan and Trust Corporations Regulation
See also Regulatory framework - related Alberta legislation.
Deposit Guarantee
All loan and trust corporations registered to take deposits in Alberta are required to be members of the Canada Deposit Insurance Corporation (CDIC). Contact CDIC for details regarding the coverage, if any, for the financial product you are interested in.
Out of Province - Personal Property Security Act considerations
See Frequently Asked Questions - Corporate: "Do I need to be registered?" for details.
Alberta Treasury Branches (ATB Financial)
Alberta Treasury Branches (ATB Financial) is a provincial corporation and is for all purposes an agent of the Crown in the right of Alberta.
Who to Contact - Inquiries and Complaints
Contact the ATB Customer Service Centre at 1-800-332-8383, or the Manager, Service Excellence area at 780-408-7210, or visit the ATB Financial website.
The primary pieces of legislation relating directly to ATB are as follows. If you would prefer a paper copy, they are available from the Queen's Printer.
- Alberta Treasury Branches Act
- Regulation 187/97 - Alberta Treasury Branches Regulation
See also Regulatory framework - related Alberta legislation.
Deposit Guarantee
The repayment of money deposited with ATB and interest payable on that money is guaranteed by the Alberta government.
Banks
Who to Contact - Inquiries and Complaints
Contact the federal Office of the Superintendent of Financial Institutions.
Insurance Companies
Who to Contact - Inquiries and Complaints
Please visit the Insurance section of this website, or click here for Alberta Superintendent of Insurance contact information.
Private Pension Plan Administrators
Who to Contact - Inquiries and Complaints
Please visit the Pensions section of this website, or click here for Alberta Superintendent of Pensions contact information.
Securities
Who to Contact - Inquiries and Complaints
The regulator to contact is dependent on the type and issuer of the security. Click here for more information if you have an inquiry or complaint about securities.
